Real conversations.
Better organisations.

We are conversationalists , consultants , techies and meaning makers . We capture real-life stories from consumers, citizens, customers and colleagues. Our digital tools search video content, generate insight, and build knowledge banks. Our teams work with you to activate insight, innovation and improvement.

Our work sparks positive change.


We Have Three Core Beliefs :

Co-Creation Symbol

Co-creation builds better businesses

It should involve employees right across the organisation, as well as consumers

Humanity Symbol

Humanity never goes out of style

Data and metrics are the modern jungle; human understanding will always cut through

Stories Symbol


Digital technology allows us to share stories and understanding, and to collaborate. It’s the medium - the people are the message

These beliefs are central to what we do. They come from years of experience of working with global enterprises, SMEs, head offices, networks, frontline staff and consumers – helping organisations look ahead, be more creative, change, innovate and improve.

Contact Us .

Our location
First Floor, 7 Maidstone Buildings Mews, 72-76 Borough High Street, London, SE1 1GD

E-mail and telephone
+44 (0) 207 357 0033